function terms + conditions

vine + Essen function terms + conditions
MINIMUM SPEND AND PRICING
Function bookings for private use of spaces will be subject to a minimum spend. This varies and is based on time and date of booking, as advised by Vine + Essen. All prices are based on a standard 6 hour function (9am-3pm or 5pm-11pm)
Functions that request a pay-as-you-go service may require credit card details to be held. In the instance the function does not meet the agreed minimum spend, the balance will be billed from the held credit card as a room hire charge.
The minimum spend is for all food and beverage consumed on the day of the event. External goods and services arranged by Vine + Essen on behalf of the organiser (e.g. extended trading fees, security, corkage, cakeage, etc) do not contribute to the minimum spend.
BOOKINGS
To confirm your booking, a deposit must be paid and an agreement with the details of your event must be confirmed. Please note that the receipt of the deposit is acknowledgement of Vine + Essen terms and conditions.
Tentative bookings will be held for 7 days from the date of initial enquiry, after this time a deposit may be required to secure your booking. After such time management reserves the right to cancel your tentative booking and or re-allocate your space.
PAYMENT
All accounts are to be settled in full on or before the date of the function unless otherwise arranged with the Functions Manager. We accept payments of cash, EFTPOS, Visa, Mastercard and American Express (surcharge may apply for electronic transactions). We can, by prior arrangement, accept payment by EFT transfer via invoice.
Bar tabs or food and drink ordered on consumption is to be paid upon conclusion of the function, unless other arrangements have been approved by the Functions Manager.
Prices include GST unless otherwise stated.
CANCELLATIONS
All cancellations must be made directly in writing to the Function Manager. Cancellations made up to 4 weeks prior to booking date will be refunded in full. Any cancellations after this are non-refundable unless approved by the Functions Manager. Postponement may be acceptable by negotiation.
CATERING AND FINAL NUMBERS
Adequate catering must be supplied for guests where alcohol is to be consumed in adherence to the Liquor Licensing Act 1997. Vine + Essen reserves the right to reasonably define what is adequate catering.
All catering, beverage selections, and dietary requirements are to be confirmed in writing 10 days prior to booking date, unless otherwise approved by Functions Manager. We cannot guarantee to cater for dietary requirements after this time.
Final numbers must be confirmed 5 days prior to the function date and will be deemed as final for catering and billing. No refunds will be given for reduction to guest numbers after these times.
Increases to numbers may be catered for with adequate notification and additional charges may apply.
INCLEMENT WEATHER/PRICE VARIATIONS/PRODUCT AVAILABILITY
The organiser acknowledges that bookings made for the verandah area are outdoors and in the instance of inclement weather we cannot guarantee another space will be available. Multiple areas cannot be booked as a ‘back-up’ at the same time for the same function.
Prices are valid at time of quotations and Vine + Essen will make all efforts to maintain quoted prices and product availability. In the event of changes to prices or product availability out of the control of Vine + Essen, we reserve the right to provide you a suitable alternative or change prices with a minimum of 7 days notice provided to the organiser.
PUBLIC HOLIDAYS
Functions booked on public holidays will incur a 15% surcharge.
BOOKING TIMES
All prices are based on a standard 6 hour function (9am - 3pm or 5pm-11pm). Booking start and finish times will be confirmed prior to your function and must be adhered to as spaces may be booked for other guests and to allow for starring requirements. All guests must vacate the premise at closing time unless extended trading has been pre-booked or otherwise authorised by Functions Manager. Extended trading past these times must be pre-booked to allow for staffing requirements and may incur an extended trading fee in addition to minimum spend.
All guests must vacate the premises in an orderly manner out of respect for our neighbours.
DECORATIONS
We welcome decorations for bookings with private use of our function spaces. Non private space bookings are allowed to bring decorations with approval from the Functions Managers. Decorations may not include material that may be deemed offensive. No decorations are to be attached to walls or ceilings, no candles, glitter, confetti (inclusive of confetti balloons) or table scatters are allowed without prior approval from the Functions Manager and may incur an additional cleaning fee if used. Smoke machines are not permitted.
All external décor must be collected on the conclusion of your event unless authorised by the Functions Manager.
DELIVERY/COLLECTION OF GOODS
Any goods delivered to the venue must be prearranged with the Functions Manager. Hahndorf Inn will not be held liable for any loss or damages of any goods or equipment. Goods must be collected within 24 hours of the function concluding, unless arrangements have been made with the Functions Manager.
CLEANING
General cleaning is included in your booking. Additional charge will apply in instances where a function or guests of a function has created cleaning requirements which are over and above normal cleaning.
Use of candles, table scatters, glitter or confetti will incur additional charges.
EXTERNAL CATERING / CAKEAGE / BYO
Vine + Essen is a fully licensed venue with complete catering facilities. No food or beverage may be brought onto the hotel premises for consumption during the event unless prior arrangement has been made by the Functions Manager. Alcohol of any type may not be brought onto the premise (unless prior arrangement has been made by the Function Manager) and management reserves the right to remove guests in breach of this policy. No alcohol that has been received as a gift can be consumed on the premise.
A cake is able to be brought into the venue – a $4 per person cakeage fee will apply if you require our staff to slice and serve it. You are able to bring your own paper plates and forks, and Vine + Essen can supply a board, knife and napkins for you to serve it yourself with no charge.
DAMAGE AND LIABILITY
Vine + Essen holds the organisers financially responsible for any theft or damages sustained to the venue, equipment and other property owned by or in the care of the venue by the organisers, guests or function external contractors prior to, during or after the function.
Vine + Essen will not be held liable for any insurance claims against injury, damage or loss of equipment, merchandise or personal property occurring as a result of the actions of the organisers, guests or function external contractors prior to, during or after the function.
Vine + Essen holds no responsibility for any equipment hired by the organiser.
Vine + Essen accepts no responsibility for any goods, gifts, equipment or personal items that are lost, stolen or left on the premises.
MINORS
Minors are welcome on the premises when accompanied and supervised by a legal guardian, and must vacate the premises by midnight in accordance with our liquor license.
Minors under no circumstance are to attempt to purchase or consume alcohol whilst on the premises.
It is against the law for anyone under the age of 18 to consume alcohol. Under no circumstance should they do so regardless of parental/legal guardian consent. If this occurs, your function will be shut down immediately with no refunds being issued.
Our staff will refuse service of alcohol unless patrons are able to prove they are 18 years of age or above by producing suitable ID, e.g Proof of Age Card, Drivers Licence or Passport on request.
SECURITY
Arrangement for security can be made upon request and will be required for events over a certain number of guests and is at the discretion of Hahndorf Inn management. Security will be arranged by Hahndorf Inn at the expense of the organiser, and this expense does not contribute towards the minimum spend.
RESPONSIBLE SERVICE OF ALCOHOL
Hahndorf Inn reserves the right to refuse alcohol service to patrons who may be showing signs of intoxication or disorderly behaviour under the Liquor Licensing Act 1997 regardless of, and without refund of beverage catering arrangements.
Patrons displaying disorderly or offensive behaviour may be asked to leave the premises.
BUCKS AND HENS PARTYS, 18TH – 21ST BIRTHDAYS
We allow bucks and hens parties for lunch bookings only unless approved by the Functions Manager. Vine + Essen is a family friendly venue and all guests' behaviour must be suitable for this environment. Management reserves the right to remove any individual in breach of this in accordance with the Liquor Licensing Act 1997.
Under no circumstances do we allow adult entertainment or drinking games that promote excessive consumption of alcohol.
We allow 18th – 21st birthdays however security presence may be required by Vine + Essen at the expense of the organisers, and consumption of alcohol by anyone under the age of 18 will result in the function being shut down immediately with no refund being issued.
ENTERTAINMENT / AUDIO / VISUAL FACILITIES
Background music can be provided if requested. Private entertainment can be arranged at the request and expense of the organiser. Private bookings of spaces may allow you to provide your own playlist with approval of Functions Manger. The venue reserves the right to provide guidance around the volume and style of music in keeping with the family friendly nature of Vine + Essen. If you wish to play your own playlist or provide your own audio visual equipment we recommend that you test the facilities for compatibility prior to your event.
